We accelerate the leasing of your property to the right tenant through our focused marketing and tenant screening procedures
We maximise your rental return by maximising your rent and minimising your expenditure through our policy of active management
We guarantee that we will communicate with you proactively on all matters relating to your property
Our focus on property management only means that we can offer consistently great service
We provide you with accurate, timely and easy to understand financial accounting and reporting
We use world class management systems to manage all the activities involved in managing your property
Our team of highly experienced property management professionals will always give you direct and honest advice and feedback
We offer a wide range of other services
Finding the right tenant quickly
Digital photos taken of all properties and used in all internet advertising
Proper descriptions fully highlighting the advantages of each property are used in all advertising
Listings on our website www.utopiarentals.com.au
Inclusion on our premium rental list distributed to other agents
We will market your property at least two weeks before the current lease ends to minimise vacancy
If required, quality, high impact For Lease sign placed on your property
Advertising in local newspapers
Escorted (by an agent) viewings of properties available 6 days a week
Comprehensive reference and identity checks of all prospective tenants
Full lease preparation
Active management of your property
Completion of a comprehensive ingoing condition report signed by the property manager and tenant
Collection receipting and remittance of the rent to your nominated account
Full arrears management. Please note that we have sophisticated systems in place to minimise arrears including phone, SMS, email and letter based reminders along with the use of a direct debit or credit card payment facility for tenants to further automate the rent payment process
Maintenance of your property. Management and supervision of repairs by licensed tradesmen at the very best price.
Detailed inspections completed 4 times each year with 2 of these being photographic inspections.
We guarantee that we will advise you of all matters relating to your property
Our 3 Monthly e-newsletter will help keep you informed of all issues that may affect you as a property owner and investor
Understanding financial reporting
We will send you detailed monthly statements that are easy to understand
We guarantee to have your money deposited into your account within two business days of our statement close off date
We can send your statement to you via email or post a monthly statement
We will provide you with copies of all invoices paid on your behalf
At the end of the financial year we will provide you with a detailed income and expenditure report for your property, saving you accountancy fees
Regular detailed inspections
Our inspections are completed at regular intervals with periodic inspections occurring 4 times per year
At the commencement of every tenancy we will complete a detailed inspection report signed by the property manager and tenant
We will provide you with a detailed condition report and a schedule of recommended routine maintenance after each inspection
At the end of each tenancy we will again inspect your property and ensures that the tenant leaves the property in its original condition. We also advise you of any maintenance or renovation work that may be required
